INTEGRATIONS
Connected to the systems
you already run.
Afern reads live availability and rates from your property system and writes confirmed reservations back into it during the call. No new number, no new hardware, no re-entry.
WHAT WE CONNECT TO
We integrate with what you already run.
A call touches more than one system. Afern sits across your reservations, your phone line, your guest messaging and your guest profiles, so nothing has to be replaced to make it work.
Availability and rates are read live, and the reservation is written straight back into your PMS. Your team keeps working in the system they already know.
- Live availability and rate lookup
- Reservations written back automatically
- Read-only until you turn writes on
Afern connects to your existing line by forwarding, or sits on a SIP trunk. No handset to install, no number to reprint on your signage.
- Call forwarding from any landline
- SIP trunk: Twilio, RingCentral, 3CX
- Overflow and after hours routing
The guest gets written confirmation while still on the call, which is the moment they are most likely to keep the booking.
- SMS confirmation and reminders
- WhatsApp for international guests
- Email receipt with booking details
Afern pulls stay history, preferences and loyalty status the moment a returning guest calls, so the conversation picks up where the last one left off.
- Returning guest recognition by phone number
- Preferences and past stays surfaced instantly
- Loyalty tier and notes carried into the call
SOMETHING UNUSUAL
Tell us what you run.
Send us your property management system and your phone setup. If there is anything we do not talk to yet, we will tell you honestly whether it is on the roadmap and when, usually within 24 hours.
GET IN TOUCH →
MOST ANSWERS COME BACK THE SAME DAY
The front desk that never misses a call. Answers, books, and syncs with your PMS, so independent hotels never miss a reservation.
CONTACT
info@afernai.com
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PRIVACY
TERMS
ALL SYSTEMS NORMAL