Live

Live

Voice AI That Executes,
Not Just Talks.

Designed for real calls, real customers, and real operations.

This demo call may be recorded to help us improve the experience.

This demo call may be recorded to help us improve the experience.

Built on trusted infrastructure

Our Services

Our Services

AI systems for calls, chat, and operations

Enterprise-grade voice AI that transforms customer interactions with unmatched reliability and performance

Voice Assistant

Speaker

Transcript

4:20

0:01

Maya, Your AI Assistant

Thanks for calling the Grand Budapest Hotel. I am Maya. How can I help you today?

4:20

Anwar Raza

I’ve been reviewing the AI note summary logic, and I think it’s too focused on individual sentences rather than themes. For example, when someone discusses three points under the same topic, it still breaks them into separate highlights. It looks fragmented in the recap. I’d rather have it group related ideas together — maybe through semantic clustering

0:06

Caller

Hi Maya. Yeah, I’m trying to book a room for this weekend.

1:05

Sarah

Yeah, I see what you mean. Right now, the summarizer is built to trigger whenever it detects a transition phrase, like “next,” “also,” or “another thing.” It’s good for structure but bad for flow. We can change that by using context windows — say, two minutes of dialogue — and summarize based on meaning overlap rather than sentence boundaries. That way, it understands we’re still under the same topic.

0:01

Maya, Your AI Assistant

Thanks for calling the Grand Budapest Hotel. I am Maya. How can I help you today?

4:20

Anwar Raza

I’ve been reviewing the AI note summary logic, and I think it’s too focused on individual sentences rather than themes. For example, when someone discusses three points under the same topic, it still breaks them into separate highlights. It looks fragmented in the recap. I’d rather have it group related ideas together — maybe through semantic clustering

0:06

Caller

Hi Maya. Yeah, I’m trying to book a room for this weekend.

1:05

Sarah

Yeah, I see what you mean. Right now, the summarizer is built to trigger whenever it detects a transition phrase, like “next,” “also,” or “another thing.” It’s good for structure but bad for flow. We can change that by using context windows — say, two minutes of dialogue — and summarize based on meaning overlap rather than sentence boundaries. That way, it understands we’re still under the same topic.

AI Voice agent

AI Voice agent

Every call answered. Every time.


  • Integrates with PMS, CRM, POS & more

  • Natural conversations, not scripts

  • Captures details and confirms next steps

  • Smart transfers with context

  • Scales with demand, 24/7

AI chat bots

AI chat bots

Instant answers. Every time.


  • Trained on your content, policies, and FAQs

  • Lead capture + support, handled in one flow

  • Smart handoff to your team with full context

  • Insights and analytics to keep improving over time

What can I help with?

Whether you want help in customer handling or make changes in your system just give me command

|

Add document

Analyze

Generate Image

research

What can I help with?

Whether you want help in customer handling or make changes in your system just give me command

|

Add document

Analyze

Generate Image

research

What can I help with?

Whether you want help in customer handling or make changes in your system just give me command

|

Add document

Analyze

Generate Image

All Tasks

Waiting for approval

  • Payroll management

    Due on 2nd july

  • Employee Tracking

    2 days ago

  • Social media post

    Cancelled by user

  • Lead list

    70% prepared

  • Payment reminder

    sent to selected clients

All Tasks

Waiting for approval

  • Payroll management

    Due on 2nd july

  • Employee Tracking

    2 days ago

  • Social media post

    Cancelled by user

  • Lead list

    70% prepared

  • Payment reminder

    sent to selected clients

Workflow Automation

Workflow Automation

Operations on autopilot.


  • Automates repetitive ops across your tools

  • Approvals, reminders, and follow-ups without chasing

  • Keeps data clean and consistent across systems

  • Triggers actions automatically based on your rules

Custom Projects

Custom Projects

Built around your business.


  • Custom AI systems designed for your exact workflow

  • From strategy to build to launch, end-to-end delivery

  • Integrates with your tools, data, and processes

  • Secure by design, reliable in production

  • Ongoing tuning and iteration as you scale

Hey David!

Here is your Custom project & schedule

On going project :

Customer Support Chatbot

90% Finished

Schedule

Mo

Tu

We

Th

Fr

Sa

Su

Discovery call

10:00 am to 10:30 am

Custom automation

06:00 pm to 06:30 pm

Hey David!

Here is your Custom project & schedule

On going project :

Customer Support Chatbot

90% Finished

Schedule

Mo

Tu

We

Th

Fr

Sa

Su

Discovery call

10:00 am to 10:30 am

Custom automation

06:00 pm to 06:30 pm

Hey David!

Here is your Custom project & schedule

On going project :

Customer Support Chatbot

90% Finished

Schedule

Mo

Tu

We

Th

Fr

Sa

Su

Discovery call

10:00 am to 10:30 am

Custom automation

06:00 pm to 06:30 pm

Our Process

Our Process

From Concept To Production.

We build AI agents that plug into your stack and do real work calls, chats, workflows, and follow-ups.

We build AI agents that plug into your stack and do real work calls, chats, workflows, and follow-ups.

Step 1

Discovery & Playbook

We map your workflow, collect real examples, and define what the agent should handle vs. when it should hand off.

Analyzing current workflow..

System check

Process check

Speed check

Manual work

Repetitive task

Analyzing current workflow..

System check

Process check

Speed check

Manual work

Repetitive task

Step 2

Agent Build & Training

We build the flows, knowledge, and guardrails so it sounds natural, stays on-brand, and follows your rules.

  • class AutomationTrigger:
    def __init__(self, threshold):
    self.threshold = threshold
    self.status = "inactive"

    def check_trigger(self, value):
    if value > self.threshold:
    self.status = "active"
    return "Automation triggered!"
    else:
    return "No action taken."
    def get_status(self):
    return f"Status: {self.status}"

  • class AutomationTrigger:
    def __init__(self, threshold):
    self.threshold = threshold
    self.status = "inactive"

    def check_trigger(self, value):
    if value > self.threshold:
    self.status = "active"
    return "Automation triggered!"
    else:
    return "No action taken."
    def get_status(self):
    return f"Status: {self.status}"

  • class AutomationTrigger:
    def __init__(self, threshold):
    self.threshold = threshold
    self.status = "inactive"

    def check_trigger(self, value):
    if value > self.threshold:
    self.status = "active"
    return "Automation triggered!"
    else:
    return "No action taken."
    def get_status(self):
    return f"Status: {self.status}"

  • class AutomationTrigger:
    def __init__(self, threshold):
    self.threshold = threshold
    self.status = "inactive"

    def check_trigger(self, value):
    if value > self.threshold:
    self.status = "active"
    return "Automation triggered!"
    else:
    return "No action taken."
    def get_status(self):
    return f"Status: {self.status}"

Step 3

Integration & Launch

We connect it to your stack (PMS/CRM/POS/hubspot) and go live with testing, monitoring, and fallback paths.

Our solution

Your stack

Our solution

Your stack

Step 4

Optimize & Scale

We review conversations, improve accuracy, add new automations, and expand to more channels over time.

Chatbot system

Efficiency will increase by 20%

Workflow system

Update available..

Sales system

Up to date

Chatbot system

Efficiency will increase by 20%

Workflow system

Update available..

Sales system

Up to date

Benefits

Benefits

What you get when calls run themselves

Answer more calls, capture more leads, and keep your team focused on the work that matters.

Capture more leads

Every new caller gets a response, the right questions, and clean contact details your team can use.

Capture more leads

Every new caller gets a response, the right questions, and clean contact details your team can use.

Capture more leads

Every new caller gets a response, the right questions, and clean contact details your team can use.

Better Customer Experience

Personalized AI interactions improve response times, customer engagement, and overall satisfaction.

Better Customer Experience

Personalized AI interactions improve response times, customer engagement, and overall satisfaction.

Better Customer Experience

Personalized AI interactions improve response times, customer engagement, and overall satisfaction.

24/7 Availability

Your phone stays covered when your team cannot pick up or when the lobby is slammed.

24/7 Availability

Your phone stays covered when your team cannot pick up or when the lobby is slammed.

24/7 Availability

Your phone stays covered when your team cannot pick up or when the lobby is slammed.

Cost Reduction

AI automation minimizes manual work, cuts operational costs, and optimizes resource allocation for better profitability.

Cost Reduction

AI automation minimizes manual work, cuts operational costs, and optimizes resource allocation for better profitability.

Cost Reduction

AI automation minimizes manual work, cuts operational costs, and optimizes resource allocation for better profitability.

Data-Driven Insights

Leverage AI to analyze vast data sets, identify trends, and make smarter, faster, and more accurate business decisions.

Data-Driven Insights

Leverage AI to analyze vast data sets, identify trends, and make smarter, faster, and more accurate business decisions.

Data-Driven Insights

Leverage AI to analyze vast data sets, identify trends, and make smarter, faster, and more accurate business decisions.

Scalability & Growth

AI adapts to your business needs, allowing you to scale efficiently without increasing workload or costs.

Scalability & Growth

AI adapts to your business needs, allowing you to scale efficiently without increasing workload or costs.

Scalability & Growth

AI adapts to your business needs, allowing you to scale efficiently without increasing workload or costs.

Pricing

Pricing

Flexible pricing that scales with demand.

Base plan + usage. Add integrations as needed. No surprise fees.

Starter

For small businesses getting their first AI agent live.

Choose this plan

Choose this plan

What's Included:

1 channel (Voice or Chat)

Standard playbook + FAQs

Up to 3 AI integrations

Standard analytics & reporting

Monthly tune-ups + email support

Growth

Popular

For businesses that rely on inbound calls and chats.

Choose this plan

Choose this plan

What's Included:

Voice and Chat across key touchpoints

Advanced workflows + smart handoffs

Follow-ups (SMS / email options)

CRM / booking integration

Priority customer support

Analytics dashboard + ongoing optimization

Enterprise

For multi-location teams and custom workflows at scale.

Choose this plan

Choose this plan

What's Included:

Custom voice + chat architecture

Advanced integrations + data workflows

Security & compliance options (as needed)

Priority support + dedicated rollout

Multi-brand / multi-location support

Starter

For small businesses getting their first AI agent live.

Choose this plan

Choose this plan

What's Included:

1 channel (Voice or Chat)

Standard playbook + FAQs

Up to 3 AI integrations

Standard analytics & reporting

Monthly tune-ups + email support

Growth

Popular

For businesses that rely on inbound calls and chats.

Choose this plan

Choose this plan

What's Included:

Voice and Chat across key touchpoints

Advanced workflows + smart handoffs

Follow-ups (SMS / email options)

CRM / booking integration

Priority customer support

Analytics dashboard + ongoing optimization

Enterprise

For multi-location teams and custom workflows at scale.

Choose this plan

Choose this plan

What's Included:

Custom voice + chat architecture

Advanced integrations + data workflows

Security & compliance options (as needed)

Priority support + dedicated rollout

Multi-brand / multi-location support

Starter

For small businesses getting their first AI agent live.

Choose this plan

Choose this plan

What's Included:

1 channel (Voice or Chat)

Standard playbook + FAQs

Up to 3 AI integrations

Standard analytics & reporting

Monthly tune-ups + email support

Growth

Popular

For businesses that rely on inbound calls and chats.

Choose this plan

Choose this plan

What's Included:

Voice and Chat across key touchpoints

Advanced workflows + smart handoffs

Follow-ups (SMS / email options)

CRM / booking integration

Priority customer support

Analytics dashboard + ongoing optimization

Enterprise

For multi-location teams and custom workflows at scale.

Choose this plan

Choose this plan

What's Included:

Custom voice + chat architecture

Advanced integrations + data workflows

Security & compliance options (as needed)

Priority support + dedicated rollout

Multi-brand / multi-location support

Use Cases

Use Cases

AI that fits your industry

See how Afern AI handles calls, chats, and follow-ups across the industries we serve.

See how AFERN AI handles calls, chats, and follow-ups across the industries we serve.

Hospitality

Handle reservations, guest FAQs, late check-ins, and policy questions across phone and chat. Afern AI keeps guest communication fast, consistent, and on-brand—with smooth handoffs to staff when needed.

Hospitality

Handle reservations, guest FAQs, late check-ins, and policy questions across phone and chat. Afern AI keeps guest communication fast, consistent, and on-brand—with smooth handoffs to staff when needed.

Home Services

Capture new leads, answer service questions, schedule jobs, and manage after-hours inquiries without missing opportunities. Built for busy teams handling dispatch, follow-ups, and repeat customer communication.

Healthcare & Wellness

Support appointment scheduling, intake questions, reminders, and common front-desk requests with clear workflows and reliable escalation paths—so your staff can stay focused on patient experience.

Professional Services

Qualify inbound leads, route requests, answer common questions, and keep follow-ups moving. Ideal for firms that need faster response times without sacrificing a polished client experience.

FAQs

FAQs

We’ve Got the Answers You’re Looking For

Quick answers to your AI automation questions.

How does Afern AI fit into my current workflow?

Can you integrate with the tools we already use?

How long does setup usually take?

Can we start with just voice or just chat?

How does pricing work (setup, monthly, and usage)?

How does Afern AI fit into my current workflow?

Can you integrate with the tools we already use?

How long does setup usually take?

Can we start with just voice or just chat?

How does pricing work (setup, monthly, and usage)?

Ready to put AI to work?

Book a quick call and we’ll map the right starting point for your business.

Book a free call

Book a free call

Book a free call

Book a free call

contact us

contact us